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Sales and Customer Service

The Challenge

Today, new demands challenge even the most experienced sales and customer service professionals. sales and customer service professionals require tools, mindset, and capabilities to deliver consistently in this new competitive environment?

 

The SkillSoft courseware collection features a robust sales and customer service training curriculum that encompasses a range of focused learning paths including: -

 

Sales Curriculums:

  • SALES NEGOTIATIONS
  • SOLUTION SELLING
  • INSIDE SALES SKILLS
  • STRATEGIC ACCOUNT SALES SKILLS
  • SALES MANAGEMENT
  • SELLING AT THE EXECUTIVE LEVEL
  • ESSENTIAL SELLING SKILLS
  • SALES FOUNDATIONS

 

Customer Service Curriculums:

  • CUSTOMER SERVICE FUNDAMENTALS
  • FRONT LINE CALL CENTER SKILLS
  • TECHNICAL SUPPORT AGENT SKILLS
  • INBOUND CALL CENTER MANAGEMENT
  • MEASURING CUSTOMER SATISFACTION
Sales and Customer Service Video

Our Approach

Track  Learning solutions partner with skillsoft provide e-learning courses to  optimize business skills, increasing customer retention and repeat business  with Sales and Customer Service Training.

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E-mail us: consultant@trackls.com
Street Address: TRACK Learning
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